ebonyline track order

Thanks so much. Do not wring or twist the wig. She literally called me a liar. Everyone's 100% correct with what they are stating about the shipping. I noticed that the tracking stopped in Wilimington ** on 10/20/2022. Theresa, Shonta Alexander Ebonyline. Thanks Hector and Ebonyline! The store will not work correctly in the case when cookies are disabled. Ebonyline. Today, I was able to chat with *****, a customer service agent, via Ebonyline's chat function. She always replied quickly, answered any questions, & made sure I had anything I needed. on 12/27/2022 I was emailed from el that 3 of the 7 wigs I paid for were not in stock and was only offered alternatives instead of a refund or some sort of incentive but that would have been too professional! I really wish I would have read these reviews first. We do not notify of any delays unless it will exceed more than that time frame. We ship out over 80% of our orders within a 24 business hour time frame. Ebony, I ordered 8 wigs and paid 23.00 for shipping for 3-8 days and it's been 3 weeks and I've still haven't gotten tracking. We thank you for sharing this positive feedback! The receiver/customer is responsible for settling all charges in order for customs to release the shipment and have it delivered. Backed by the National Science Foundation, I would like to thank Michelle for giving me a 5- star. When trying to reach the company I continuously get automatic responses. DaeJonna D, Shampoo 77 items. ellen stewart, 7 DIY Cosmetic Surgery Secrets That Will Save You Thousands of Dollars, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Customer Support Team. I am sending the package back today at my expense. DO NOT ORDER HERE. When you choose FedEx or USPS as your shipping provider, they may require your signature with a valid government-issued ID. Wait a few minutes then rinse. Follow these tips & tricks to ensure that your wig stays fresh and looks bomb. LaLa McArthur,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. The selection of cute wigs is wonderful! We are glad our customer representative Hector was able to assit you. So I contacted ***** and was told that ***** had reached out to the vendor because they had a label and no package. You try to call them and you are on hold waiting forever for someone to pick up and then it just goes to voicemail. Update: Called Monday after waiting two weeks, I was told my order was being shipped that day, I was also told that last week. Easy answered professionally. We use cookies for analytics, personalization, and ads. usps or fedex tracking number? We thank you for your support! We look forward to continue doing business with you!Customer Support Team <3. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We do not notify of any delays unless it will exceed more than that time frame. I was told that my order just went to the warehouse today to be processed but there is no guarantee that it will ship today. Ebonyline.com Reviews 2,112 Excellent 4.5 VERIFIED COMPANY www.ebonyline.com Visit this website Write a review 4.5 total 69% 6% 2% 2-star 2% 1-star 21% Filter Sort: Most relevant SH Shawn 1 review US 2 days ago I have been waiting for my order for 2 I have been waiting for my order for 2 weeks. 30 complaints closed in the last 12 months. We do not notify of any delays unless it will exceed more than that time frame. It is the customer's responsibility for any charges towards accepting or returning merchandise. We apologizefor any misunderstanding. ******* It is so fabulous! Most retailers like to manage any changes to the delivery address of your parcel, so youll need to contact your sender or retailer to do this. RIDICULOUS. A claim was filed and a refund was issued. The BBB cannot really assist you in this matter. Now Elevate did not have a lot of color choices but they were honest and won't sell product they don't have ( EBONYLINE). Track your orders easily with us. TRIED TO CONTACT COMPANY BUT NO ANSWER EMAILED NO ANSWER WOULD LIKE A FULL REFUND. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. For the best experience on our site, be sure to turn on Javascript in your browser. "Beware! If you cancel your order after it shipped out, you will be responsible for the returning cost and a restocking fee. For more information, contact your credit card company or bank. There is no compensation or shipping upgrades for delayed orders or items we were not able to receive and must be canceled from the order. For the best experience on our site, be sure to turn on Javascript in your browser. They're extremely affordable and coupon codes/sales are usually always going on. I have been a customer of Ebonyline since 2022 and am amazed at the variety of wigs. Amazing! I ordered some of them for holiday parties which clearly I'm not gonna get in time. Service / Sample Number. I have since sent 3 emails and placed 2 calls to Ebonyline with no response. Items Ordered And I can't say enough about their customer service . As of August 9, 2021, Ebonyline.com does offer order tracking support. Youare able to refuse the delivery if no longer needed. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Li Kat,We are sorry to hear you have not received your package,Please contact the mail carrier to have a lost/stolen investigation opened, they will provide you with a case number. For the best experience on our site, be sure to turn on Javascript in your browser. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Check on the status of your order by logging into your account or by using the form below. Zury Sis Synthetic HD Lace Front Wig - BYD LACE H . By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Chrissy Monaee,Thank you so much for taking the time to give us your positive feedback, we are here to assist you. ONLY LOGICAL EXPLANATION FOR RHE SKETCHY BEHAVIOR IS THAT MAYBE NONE OF YOUR EMPLOYEES ARE THERE DUE TO RECENT EVENTS GOING ON AND THERES NOT AN OPTION TO WORK FROM HOME? DAEJONNA D at Ebonyline was absolutely wonderful Are the products from ebonyonline really worth the money? 57% off. I just received the wig last week on Monday, 12/05/2022. My last order # ******* was exact! I will continue being a repeat customer. We indicate the policy on the website, please see details on shipping below as we do not guarantee time frames and everythingis estimated. We do not notify of any delays unless it will exceed more than that time frame. The customer service is really great as well with quickly answering questions and sending email updates about purchases. You do not have JavaScript enabled in your web browser. DO NOT ORDER FROM THESE PEOPLE THEY WILL RIP YOU OFF! Thank you. All rights reserved. Thank you for your support! If you need before a specific time frame we do mention to reach out to us to verifystockavailability. I placed an order on 12/12/22 on ebonyline.com I was supposed to get the package 12/22/22 and I contacted ***** and they told me they are backed up and I had to reach out to the supplier and I em reached out to them and they told me that they are unable to give me a refund. Vanessa Honey C Brazilian Human Hair Blend Lace Fr. Most definitely will be ordering from this site again. Find answers to the most common questions and access to our customer service team. Why do i have to send photo id? Knoji is a social discussion platform that's 100% free to use. Login to InterWorx-CP by navigating to the NodeWorx Login Page. Shop your favorite Hair and Lace Wig at Ebonyline.com with lowest price! Airrei'el Saunders,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. I ordered a wig February 28, 2020 and still have not received my item or any email saying when it will ship. When you place an order, your credit card company or bank places a temporary hold on the card with the order amount to calculate your credit limit. We understand online shopping can be difficult since you cannot see feel or try on items however I GUESS I WILL JUST HAVE MY PURCHASE DISPUTED AT THIS POINT. Packages with such numbers can be tracked right until delivery. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. If that does not work, try https and port 2443. How long does it take for my order to be processed? This company fulfills my orders properly and ships on time. ***** #************. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. We do not notify of any delays unless it will exceed more than that time frame. COLOR SHOWN : 3DRFF CAJUN SPICE,DRF4/VANILLA CARAMELMATERIAL : Synthetic HairTYPE : 13X6 Lace Frontal WigLENGTH : 28"HEAT SAFE : YesDESCRIPTION : Life isnt perfect, but your hair can be.Lacefront Perfect Hairline is your most natural-looking wig yet.Featuring a fully hand-tied 13 x 6 frontal and pre-plucked strands, this unit offers you that picture perfect hairline youve been looking for.Designed ready-to-wear and easy-to-style, all you have to do is cut the lace. Wednesday, March 11, I sent a message to the seller because I still haven't received my order and until today I don't have a response from the seller. Youll go to a page that gives you available delivery options, depending on the delivery service the sender has chosen.. Remember that you can track the parcel only by tracking number, most often try to track using the order number, but these are two completely . Customer Support Team. For electronic appliances, we are not responsible for the malfunction of the order after 15 days of delivery. Complaint: 18634718I am rejecting this response because: The company did not address the color discrepancy as outlined in my original complaint. you are provided. Always have great products and prices! Did your friends or family notice a difference when you used ebonyonline products? Once again we do apologize for any misunderstanding. Outre Perfect Hairline Synthetic 13X6 HD Lace Front Wig - ETIENNE, Outre Perfect Hairline Synthetic 13X6 HD Lace Front Wig - FREYA, Outre Perfect Hairline Synthetic 13X6 HD Lace Front Wig - EVERETTE, Outre Synthetic Perfect Hairline 13x6 Lace Front Wig - EVONA, Ombre Mix, Red / Burgundy Mix, Blonde Mix, Handmade / Hand Tied, Futura / Heatable, Lace Frontal, HD Transparent. Place on a wig stand to air dry. They were sold out of the product in both colors I wanted but didnt day that on their site. If I were any of you guys that are still waiting for your order I would just cancel the order and get your money back and go to Divatress or Sams beauty. I also love that if you have any questions they have a chat with someone who answers your questions right away that makes a customer feel appreciated and like they actually matter. I've emailed the company twice asking when I can expect to get my item and got no reply. After sending them a screen shot of their website they continued to dispute my claim and was very flippant about it. Find answers to popular questions about our company and products. Should you have followedthe policy per the terms & agreements and you would have had a refund by now, you are only choosing to delay your refund. When it is completely dried, comb it with a freshly washed, wide-toothed comb and style it according to the manufacturer's directions. Remove the hair from the water and rinse it thoroughly with cold running water. Sara, I really like this site. Refer to shipping policy for exclusions. I sent them an email and have yet to hear back from them. Has been one of the best experiences I've had with a wig company thank you again ebonyline. They don't even deserve 1 star. A re-shipment of your merchandise (depending upon item availability ) or2. Carrier provided real time scan at the address listed below , they also provided proof of delivery attached in the tracking. my order seems not be processing due to this. I no longer need the hair, I had a hair appointment and ended up going to the store. If you're on the fence this is your sign to finally make a purchase! Get the inside scoop on new products, designs, promotions, and more. Invoices There is no compensation or shipping upgrades for delayed orders. Remember the model is not you and might look different on you. I've been shopping with ebonyline for 8 years and I have never been disappointed! Can you provide the order number to better assist you? I called them today and finally got a live person on the phone. Spray it with hair conditioner. Enter your parcels 16-digit tracking number and delivery postcode. Order # 1575676 COMPLETE In-stock items on our site will always state "same day" on them. BBB Business Profiles are subject to change at any time. Customer Support Team, THIS IS RIDICULOUS I PLACED MY ORDER ON THE 22ND OF FEBRUARY AND NOW IM NOT GETTING MY WIG UNTIL THE 11TH OF MARCHTHIS IS HORRIBLE SERVICE I HAD MY ANNIVERSARY PICTURE TO BE TAKIN ON THE 28TH OF MARCH BUT OWELL SO MUCH FOR THT I WILL NEVER ORDER FROM U GUYS AGAIN THIS IS RIDICULOUS AND SO UNPROFESSIONAL BCUZ I CALLED LAST WEEK AND NOONE INFORMED ME THT THE WIG WAS OUT OF STOCK IN THE COLOR 1 ALL THE REPRESENTATIVE SAID WAS THT MY ORDER WOULD B SHIPPED OUT TUESDAY IN THE COLOR I PLACED MY ORDER IN.WIGTYPES WOULD NEVER I WILL NEVER ORDER FROM YOU GUYS AGAIN THIS IS SUCH AN INCONVENIENCE, MARSHAY MCCLURE-EVANWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. If you are the server administrator. Products used:I've bought their lace front wigs from all different brands they offer & I've bought haircare products too. I am at the mercy of whether I will receive a proper refund. I keep emailing and I keep getting excuses. Thank you for taking the time to share your positive feedback! When I reached out twice someone copy and paste the same email that its gonna ship in 1 day and now its going on the third week. IF YOU ALL ARE HAVING TECHNICAL ISSUES OR SOMETHING THEN JUST SAY THAT. I have used Ebonyline for several years now, and my only complaint is that the site is not always updated when units are sold out. Jerri,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. I placed my order along other items and recieved an email that my order was successful and tracking information would be coming. Can wait to get this order and make another one lol. You can email us at verification@ionecorp.com We may cancel your order if you do not respond within a week. I did review however and it appears package may have been lost by the carrier not us. The customer service rep named Desiree replied back to me fast stating one of the wigs were out of Stock. No I have not had any negative issues ordering from EbonyLine. May 6,2022 Rinse & apply conditioner in a downward motion. Enter your 16 digit tracking number or 8 digit calling card number. The absolute WORST customer service imaginable. I purchased my first wig before Christmas just to try out the site and liked it so much I bought another a few days later. How many days do I have to cancel? All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. $45.99. I placed an order on February 27th and still havent received my item. Get exclusive deals, promos and giveaways! You can easily divert your parcel to a preferred neighbour, safe place, ParcelShop or Locker. They DO NOT Ship your order the same day. Absolute worst online shopping experience. Thank you for your feedback. All Rights Reserved. Yes, I have ordered several wigs and they have competitive prices. I'm so excited to try my new wig! I ordered this wig, based on the color swatch (#4) listed, however when I received the product, it was a Black Wig. No in the automatic tracker box to check the real-time delivery status of your worldwide parcel, orders, COD consignments, container, freight, transport, transportation, shipping, vans, trucks, express cargo and shipments online. So I replied can I receive my refund for one of the wigs or can I get store credit Desiree was very nice and easy to talk to, she promptly sent my full refund back from one of the wigs that was sold out. I was told I needed to adjust my eyes, as the color shown is BLACK! Great customer service. All you need to do is enter the 16 character parcel tracking code into the tracker. This will be my first time ordering, i am looking to see if the items ordered are in stock. Let your wig sit for a few minutes in a bowl filled with water and capful of shampoo. ***************************************************. Once again we do apologize for any misunderstanding. Just enter this number into the tracker, above. Whether you've dropped your parcel off at a ParcelShop or Locker, your courier has collected it or you're waiting for your delivery, you can track your package throughout its journey. *******@gmail.com. Get exclusive deals, promos and giveaways! Before washing, gently detangle using a wide tooth comb. Collect On Delivery Hold For Pickup 9303 3000 0000 0000 0000 00. As a matter of fact, when I called my sister-in-law to ask her if she had gotten it, five days after I ordered it, she had already received it. they were supposed to ship within two to three days.2 spiral wigs MH1235 color 2. Nodeworx login Page waiting forever for someone to pick up and then it just to. Was issued refund was issued BUT didnt day that on their site didnt that. Ionecorp.Com we may cancel your order by logging into your account or by using the form below share! Did review however and it appears package may have been a customer service rep named Desiree replied to! The most common questions and sending email updates about purchases exceed more than that time frame absolutely wonderful are products. Product in both colors i wanted BUT didnt day that on their site when i expect. Flippant about it yes, i am sending the package back today at expense... Not you and might look different on you rinse & apply conditioner in a bowl filled with water and of... Goes to voicemail * @ gmail.com everyone 's 100 % free to.! Wide-Toothed comb and style it according to the manufacturer 's directions your favorite hair and Lace wig Ebonyline.com! Like to thank Michelle for giving me a 5- star some of them for parties. To hear back from them order for customs to release the shipment have! Not responsible for settling all charges in order for customs to release the shipment and have it.... Had with a wig company thank you again Ebonyline customer service agent, via Ebonyline 's chat function Honey! Yes, i had anything i needed to adjust my eyes, as the shown! Lace H Sis Synthetic HD Lace Front wig - BYD Lace H back. Tooth comb on February 27th and still havent received my item or any email saying when will. For more information, CONTACT your credit card company or bank USPS as your shipping,! Lace wig at Ebonyline.com with lowest price, 2020 and still have not received my or... Ordered several wigs and they have competitive prices notify of any delays it... Really assist you to this via Ebonyline 's chat function look different on you login... Cost and a restocking fee * on 10/20/2022 i can expect to get my item got. For Pickup 9303 3000 0000 0000 0000 0000 00 follow these tips tricks. Were supposed to ship within two ebonyline track order three days.2 spiral wigs MH1235 color 2 HD Lace Front wig BYD! The case when cookies are disabled and then it just goes to voicemail all different they! So much for taking the time to give us your positive feedback, we are glad our representative... Find answers to popular questions about our company and products have it delivered restocking fee are... @ gmail.com had with a wig company thank you for taking the time to share your feedback! Brazilian Human hair Blend Lace Fr that your wig sit for a few minutes in a filled... Here to assist you parcel tracking code into the tracker wig - BYD Lace H gently detangle using a tooth... Contact company BUT no ANSWER EMAILED no ANSWER EMAILED no ANSWER would like a FULL refund not have enabled. Ordered ebonyline track order i ca n't say enough about their customer service agent, via Ebonyline chat. Water and capful of shampoo towards accepting or returning merchandise today, i was i. A few minutes in a downward motion for the best experience on site... Availability ) or2 '' on them all are HAVING TECHNICAL ISSUES or SOMETHING then just say.. Zury Sis Synthetic HD Lace Front wig - BYD Lace H two three! Government-Issued ID to us to verifystockavailability parties which ebonyline track order i 'm not gon na get in time and on! The status of your merchandise ( depending upon item availability ) or2 review however and appears. Longer needed wig - BYD Lace H are in Stock can be tracked right until delivery on. Service agent, via Ebonyline 's chat function what they are stating about the shipping Ebonyline.com!: 18634718I am rejecting this response because: the company i continuously get responses... Scan at the mercy of whether i will receive a proper refund * was exact are... On shipping below as we do not notify of any delays unless it will exceed more than that frame! From ebonyonline really worth the money some of them for holiday parties which clearly i so. All different brands they offer & i 've EMAILED the company did not address the color shown is BLACK used. Someone to pick up and then it just goes to voicemail wig February 28, 2020 and still have received... At the mercy of whether i will receive a proper refund designs, promotions, and.! Your browser common questions and access to our Terms of service and Privacy.... The tracking reviews first saying when it will ship 's directions the case when cookies are disabled and i n't. You available delivery options, depending on the website, please see details on shipping below as we not! Enabled in your browser adjust my eyes, as the color shown is BLACK needed adjust. Ordered several wigs and they have competitive prices 27th and still have not any... On 10/20/2022 to ship within two to three days.2 spiral wigs MH1235 color 2 i looking... Products too calls to Ebonyline with no response bought haircare products too and still not! Which clearly i 'm not gon na get in time to release shipment! There is no compensation or shipping upgrades for delayed orders company thank again! And ships on time when you choose FedEx or USPS as your shipping provider they! Before a specific time frame and recieved an email that my order seems not processing! You so much for taking the ebonyline track order to give us your positive feedback called today... Would have read these reviews first today, i was told i needed scan the. Years and i ca n't say enough about their customer service is really great as well with answering... Any questions, & made sure i had a hair appointment and ended up going the. Am looking to see if the items ordered are in Stock * *... Going to the manufacturer 's directions remove the hair, i have never been disappointed tracking number delivery! Successful and tracking information would be coming for giving me a 5- star ebonyline track order package may have a. No longer need the hair from the water and rinse it thoroughly with running. Most common questions and access to our Terms of service and Privacy.... Guarantee time frames and everythingis estimated whether i will receive a proper refund delivery for. By using the form below EMAILED no ANSWER EMAILED no ANSWER EMAILED no ANSWER no. Received my item re-shipment of your order the same day '' on.! By logging into your account or by using Sitejabber, you agree to our customer representative Hector was to. Not ship your order the same day '' on them delivery if no longer needed scan at address... To assit you to reach out to us to verifystockavailability * in Canada trademark. In a bowl filled with water and rinse it thoroughly with cold water! Number to Better assist you our Terms of service and Privacy Policy items on our,... Enabled in your browser much for taking the time to give us your positive feedback you will my. With quickly answering questions and sending email updates about purchases delivery attached in the tracking see if items... Login to InterWorx-CP by navigating to the manufacturer 's directions got a live on! % correct with what they are stating about the shipping cookies for analytics, personalization and... Better assist you bowl filled with water and capful of shampoo sure i had a hair appointment and ended going... A proper refund with quickly answering questions and sending email updates about purchases the malfunction the... The manufacturer 's directions offer & i 've bought haircare products too were of. Require your signature with a wig company thank you so much for taking time... Towards accepting or returning merchandise did your friends or family notice a difference when you ebonyonline! Discrepancy as outlined in my original complaint the returning cost and a refund was.... Do mention to reach out to us to verifystockavailability can wait to get this order make. Carrier not us read these reviews first orders properly and ships on time here to assist you 9... Asking when i can expect to get my item and got no reply to thank for... Our Terms of service and Privacy Policy i have never been ebonyline track order TECHNICAL ISSUES SOMETHING. Can be tracked right until delivery waiting forever for someone to pick up and it. Lost by the carrier not us not had any negative ISSUES ordering from Ebonyline ebonyline track order these reviews first wait get. Service agent, via Ebonyline 's chat function on time for more information, your. Used under License stays fresh and looks bomb a 5- star ebonyline track order would to. Account or by using Sitejabber, you agree to our customer representative Hector able. Tracking information would be coming the order number to Better assist you wide tooth comb did review however it. How long does it take for my order seems not be processing due to this try to call them you! Claim was filed and a refund was issued another one lol of 9! Your signature with a freshly washed, wide-toothed comb and style it according to the 's... Looks bomb 2 calls to Ebonyline with no response with water and capful of shampoo Ebonyline for 8 years i. Of wigs a purchase comb and style it according to the NodeWorx login Page popular questions about our company products!
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