info@etprm.com, Find best Trailfinders Interview Questions and Answers for Freshers and experienced. The interviews were quite standard & I would say the two tests were of medium difficulty - mostly based on instincts and general knowledge that if you already have a good foundational knowledge/experience of travel and countries was fairly straightforward. There are lots of jobs around at the moment and people are becoming switched on to the benefits of a good work/life balance. Details are as follows: London,East Midlands,Eastern,North East,North West,Scotland,South East,South West,Wales,West Midlands,Yorkshire and the Humber,UK(Nationwide), Customer Service,Sales,Travel & Hospitality. Anonymous Interview Candidate in Dublin, Dublin, I applied online. No credit card required. Job Description Working for Trailfinders Working for Trailfinders JOB DESCRIPTION Travel Consultant The ideal travel consultant will be passionate about all things travel. Online application followed by a phone interview then an assessment day. I interviewed at Trailfinders in Jan 2022. We opened the doors to our 42nd travel centre this week. With a growing portfolio of school coaching, clubs, match days, events and camps, the next few seasons will be very exciting for the club. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. KEY NOT FOUND: company-updates.categories.company-news. What do you think a day in life of this role would look like? Where do you see yourself in 5 years? I interviewed at Trailfinders (Bristol, England) in May 2021. Since our inception in 1970 Trailfinders have sent over 16 million clients off on their travels. Qualifications A good standard of education, ideally to degree level. Trailfinders employees rate the overall compensation and benefits package 3.5/5 stars. Recommend to a Friend. Online mental agility test (15 minutes) We look for well travelled, confident people who are keen to develop a career in sales whilst maintaining a strong focus on client relationships. Trailfinders Sports Club 5 free lookups per month. The highest-paying job at Trailfinders is a General Manager with a salary of 44,607 per year. You'll need to answer questions about your experience and education on their website, then take a mental agility test, followed by a phone interview and a face to face interview. I interviewed at Trailfinders. These questions can surely help in preparing for . Application. Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Find out more about salaries and benefits at Trailfinders. As a result the service and advice they offer is second to none. Overall Benefits Rating.css-11cfy92{color:#0caa41 !important;}0. Trailfinders employees attributed a compensation and benefits rating of 3.5/5 stars to their company. 16 Jan 2023 - Tailormade Reservations Assistant, Trailfinders has an overall rating of 3.2 out of 5, based on over 393 reviews left anonymously by employees. Trailfinders do NOT care for their staff. The Trailfinders management team includes Toby Kelly (Chief Executive Officer), Pete Waters (Head of Product - Global Touring, Gap Year, Transportation CruiseandExperiences), and Matthew Raymond (IT Director) . I interviewed at Trailfinders (Dublin, Dublin). A strong worldwide geographical awareness as well as extensive and recent first hand travel experience, with particular preference for travel in Australia and New Zealand, America and Canada or Asia. Third, a phone interview, approximately 45 min. Despite tremendous growth, Trailfinders remains privately owned, continuing to innovate and go that extra mile for its clients. Had a work sheet exam style to calculate flight taxes and costs. The company remains privately owned but today has a staff of over 1100 and has . ETRC Reg No. Previous experience of working in a busy, pressurized office environment, competent PC and keyboard skills with the ability to effectively and quickly manage multiple software applications simultaneously. The lowest-paying job at Trailfinders is a Worldwide Travel Consultant with a salary of 27,869 per year. Have you worked to targets before? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Let's say a customer asked about a trip to South Africa, how would you continue that conversation? Strong organisational and time management skills, a close attention to detail and the ability to thrive in a corporate working environment. The process took 6 weeks. Contents The process took 3 weeks. Glassdoor provides our best prediction for total pay in today's job market, along with other types of pay like cash bonuses, stock bonuses, profit sharing, sales commissions, and tips. I applied online. What would you say are the benefits of using Trailfinders for all of the details of the trip versus booking everything separately? Trailfinders has a multi-step interview process, beginning with submitting your CV, completing a short aptitude test and then a couple interviews, the last one being in person at the travel centre I would be working at and finishing with a written test. I interviewed at Trailfinders (Glasgow, Scotland) in Sept 2021. and manage a team of performance analysts, across all sections of the club, delivering a world-class analysis programme to key performance staff and stakeholders. Assessment day was group discussion and an interview and a written test on geography. London A good standard of education, ideally to degree level. View your travel plans on or offline, wherever and whenever you wish Started with a phone interview and then an in person interview with some tests. All applicants will be considered for employment without attention to race, religion, sex, sexual orientation, gender identity, national origin or disability status. You can't take time off between mid December and early February as it is 'peak season'. Get email alerts for vacancies like this as soon as they hit Prospects. We now employ over 1,100 people throughout our 44 travel centres. Trailfinders do NOT care for their staff. That and the free lunches! Job Title Travel / Tourism,Sales - 35k+ Description. Have you experience working weekends? How would you continue the conversation if a customer wanted to book a trip to?". Visit www.trailfinders.com/jobs to find out more. Can you go through an instance when you had to use problem-solving skills? In person interview with a geographical and mathematical assessment at the end (about 2 hours 45 minutes, an hour and a bit was given for the assessment). Let's say a customer asked about a trip to South Africa, how would you continue that conversation? Your trust is our top concern, so companies can't alter or remove reviews. Did not progress past that phase. Salaries posted anonymously by Trailfinders employees. Full Job Description:Click here to read the full job spec. This rating has decreased by -16% over the last 12 months. According to the job circular, they will recruit some manpower in their organization. Virtually every member of our head office team and senior staff started their career as a trainee Travel Consultant. Where do you see yourself in 5 years' time? Between them our expert travel consultants have travelled to over 96% of the world's countries. In-person interview - "how do you handle stress? I interviewed at Trailfinders in Mar 2022. Very kind and approachable people. As others have mentioned there are great travel perks, the highest pay within the industry for front line sales staff coupled with rapid pay rises for top performers. As a result the service and advice they offer is second to none. Very kind and approachable people. Get Contact Info for All Departments. Copyright 2023 Jisc.All rights reserved. The process took 4 weeks. At the in-person interview I was given a lot of information about the company which was great as it gave me a better idea of the role and company I could potentially be working for. Trailfinders' unrivalled reputation for offering an efficient and friendly service to our clients is attributed entirely to the knowledge, enthusiasm and commitment of our staff. Military, dictatorship culture with no work life balance Overworked with long hours. How much do Trailfinders employees make? Between them our expert travel consultants have travelled to over 96% of the world's countries. Trailfinders employs 554 employees. Trailfinders unrivalled reputation for offering an efficient and friendly service to our clients is attributed entirely to the knowledge, enthusiasm and commitment of our staff. Among a number of long term employees there is a feeling of not being valued which inevitably leads to an exodus of talent. You can't even use the facilities in peace! I applied online. Surely theres a way to combine the expertise of a human travel consultant and the ease of booking a trip from your phone at midnight on a Sunday over Christmas? Virtually every member of our head office team and senior staff started their career as a trainee Travel Consultant. The Times, The Sunday Times & The Sunday Times Travel Magazine Travel Awards - UK's Best Tour Operator 2018[9], Food & Travel Magazine Awards 2018, 2017 - Tour Operator of the year[10], National Geographic Traveller 2017 - Travel Experts[11], The Guardian - Most Trusted 2016 and Best Package Holiday Operator 2016[12], The Telegraph Travel Awards - Best Tour Operator 2014, 2012, 2011, 2008, 2007, 2005, 2004, 2003, 2002, 2001[13], Which? Check out the latest Trailfinders Jobs & Careers. Trailfinders Careers | Apply For Travel Consultant Jobs At Trailfinders Careers Portal. Salary information comes from 4 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Longest interview Ive ever had. We work so hard (due to fear and extreme micromanagement) and are undervalued, never heard and treated like school children. "A strong work hard play hard ethos, with plenty of opportunities to travel, plus excellent travel benefits to make the most your trips"(in 58 reviews), "free lunch (even though this is because your break is short, still a money saver)"(in 63 reviews), "Long working hours meaning it can be hard to maintain work/life balance"(in 44 reviews), "Long hours with some weekend working"(in 76 reviews). Where do you see yourself in 5 years? Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Lengthy job application (took me a couple of hours to complete) Get started with your Free Employer Profile, International Travel Consultant Interview. The ability to multi-task and quickly interpret a large volume of complex information whilst communicating effectively with clients over the phone and face-to-face. 39 travel centres are staffed by the most expert travel consultants in the industry. How do you respond to constructive criticism? Some people added Trailfinders interview Questions in our Website. While new technology has boosted many companies sales offering internet bookings & other powerful online tools, Trailfinders has remained old school. Trailfinders Travel Consultant Reviews Updated Dec 6, 2022 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing Media & Communications Geographic awareness is not their primary goal when it comes to hiring you. View Jobs at Trailfinders Trailfinders Overview Website: www.trailfinders.com Headquarters: London, United Kingdom Size: 1001 to 5000 Employees Founded: 1970 Type: Company - Private Industry: Travel Agencies Revenue: Unknown / Non-Applicable Experts in tailormaking itineraries worldwide, Trailfinders offers unbeatable value and exceptional service. We opened the doors to our 42nd travel centre this week. Nobody bothered to advise me, so interviewed by two other people. Opportunities for progression abound particularly if you are able to move around geographically. Permanent Hire; Limerick, Limerick; Published : 2022-05-20 ; Share: Job Description. You can't even use the facilities in peace! Very long interview process, with several stages and very in depth. The hiring process at Trailfinders takes an average of 23 days when considering 74 user submitted interviews across all job titles. A strong work hard play hard ethos, with plenty of, Long working hours meaning it can be hard to maintain. The process took 2 weeks. 2) Mental Agility Test. Trailfinders Employee Reviews Hard work, but rewarded well! There was an initial online test, followed by phone interview, followed by in person interview in the travel centre where I would be working and then a written test done afterwards. Click Apply to start your application now. I worked for Trailfinders for just over 10 years and had a ball. Deliver high quality classroom based sessions in English literacy. This is also, Improve working conditions for new mums, improve long term staff retention levels/staff satisfaction. We have a great opportunity for a talented 'Head of Performance Analysis' to join Ealing Trailfinders as we embark on an exciting chapter in our history. Rather a have new job than tricks or treats? Trailfinders Jobs | Jobs at Trailfinders | Jobs in Trailfinders | How can you use your skills and apply them to a sales role, A couple of inane questions. Tell me about yourself, why did you apply for this job? This is based on 390 anonymously submitted reviews on Glassdoor. I worked in a really nice environment and colleagues were great. This is the Trailfinders company profile. How would you sell a holiday to someone who wasnt sure. Candidates interviewing for Tailormade Reservations Assistant and Travel Consultant rated their interviews as the hardest, whereas interviews for Tailormade Reservations Assistant and Travel Consultant roles were rated as the easiest. We recruit almost exclusively from internal applicants when it comes to promotions and new positions. What is the lowest salary at Trailfinders? Glassdoor users rated their interview experience at Trailfinders as 70.0% positive with a difficulty rating score of 3.23 out of 5 (where 5 is the highest level of difficulty). As pioneers of tailormade travel we believe there is no substitute for one-on-one bespoke service. We work so hard (due to fear and extreme micromanagement) and are undervalued, never heard and treated like school children. This was then followed by a link to an online psychometric test. Did not progress past that phase. trailfinders job descriptionhow much to pay rabbi for baby naming. Thinking about the job, what would provide stress to you in the role? I interviewed at Trailfinders (Dublin, Dublin). How can you use your skills and apply them to a sales role, Glassdoor users rated their interview experience at. What other roles are you applying for? How do you respond to constructive criticism? Overall very friendly and nice process. The constantly shifting industry and business landscape creates pressures that demand flexibility and the need to adapt week to week, month to month, and the all hands on deck mentality is sometimes hard to deal with and you can feel you arent doing the job you are meant to be doing. Boo! Average Trailfinders Travel Consultant yearly pay in the United Kingdom is approximately 24,323, which meets the national average. First-hand travel experience in areas such as Australia & New Zealand, USA & Canada or Asia is desirable. Online mental agility test (15 minutes) Ideally successful experience of working in a target based sales role; otherwise the drive to succeed in an environment designed to reward excellence with proven persuasive and influencing skills and a results orientated nature. This last part of the interview also includes a written assignment. Our Travel Consultants have between them travelled to 96% of the world's countries and offer knowledge and service second to none in the industry. It was a pleasure to go through the process with them. The hiring process at Trailfinders takes an average of 24 days when considering 5 user submitted interviews across all job titles. Vacancies in Exeter Working for Trailfinders Current Vacancies in Exeter We are now accepting applications for the position of Travel Consultant in our Exeter Travel Centre to join induction training groups commencing throughout 2023. Read employee reviews and ratings on Glassdoor to decide if Trailfinders is right for you. - Flexible when needed, in the matter of all areas such as train strikes/ emergencies. janed@trailfinders.com), which is being used by 64.3% of Trailfinders work email addresses. Approve of CEO. What makes you think you'd be good at this role?" A passion for travel and a strong worldwide geographical awareness is needed. Strong organisational and time management skills, a close attention to detail and the ability to thrive in a corporate working environment. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 4) Video panel interview. Why are you interested in working at Trailfinders? It involved 1hr 30 mins interview/overview and 1hr assessment. 56% of Trailfinders employees would recommend working there to a friend based on Glassdoor reviews. Boo! Four stages, online application, online psychometric test, telephone interview then an in person interview at the desired travel centre. Telephone interview (40 minutes) Rugby: Considering it went over entire lunch period I was surprised nothing was offered. [8] It has made travel arrangements for over 15 million clients and has 36 travel centres in the UK and 3 in Ireland. Interview. Essential are the ability and the desire to sell, plan and advise on travel arrangements to a diverse client base whilst delivering an unparalleled level of client care. This last part of the interview also includes a written assignment. Pop in to say hi to Stephen and his team and if you want to be a travel expert we are currently recruiting. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. In 2007 he was awarded the 'Chairman's Award for Most Important Contribution to Australian Tourism by an Individual' by Tourism Australia. Did not progress past that phase. Anonymous Interview Candidate in Dublin, Dublin, I applied online. The interviews were quite standard & I would say the two tests were of medium difficulty - mostly based on instincts and general knowledge that if you already have a good foundational knowledge/experience of travel and countries was fairly straightforward. Look outside Trailfinders for skilled partners in areas. Great travel perks, good salary, very supportive management. Happy Halloween! This job will be available on Prospects until31 January 2023. They need to know you cope well under pressure and can work to targets comfortably. Closing Date: Monday 23rd January 2023. The club is developing and expanding continuously on and off the pitch and has clear, comprehensive plans to achieve its goals. Have you experience working weekends? Trailfinders was founded in.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. The most common Trailfinders email format is [first] [last_initial] (ex. Sales Based on 322 salaries Travel Consultant 168 salaries Senior Travel Consultant 30 salaries Business Based on 31 salaries General Manager 9 salaries Product Executive 7 salaries The process was not protracted and each stage was organised very quickly. Assessment day was group discussion and an interview and a written test on geography. Third, a phone interview, approximately 45 min. There was an initial online test, followed by phone interview, followed by in person interview in the travel centre where I would be working and then a written test done afterwards, Anonymous Interview Candidate in London, England, I applied online. If you want to miss family events, your children's school plays and parents evenings then this is the company for you. It may not be complete. View Jobs at Trailfinders Trailfinders Overview Website: www.trailfinders.ie Headquarters: London, United Kingdom Size: 1001 to 5000 Employees Founded: 1970 Type: Company - Private Industry: Travel Agencies Revenue: Unknown / Non-Applicable Experts in tailormaking itineraries worldwide, Trailfinders offers unbeatable value and exceptional service. We are an equal opportunity employer. Are you sure you want to remove this review from being featured for targeted profile? I interviewed at Trailfinders (Dublin, Dublin). What other roles are you applying for? Trailfinders has won many national awards. How would you continue the conversation if a customer wanted to book a trip to?". If a customer seems very excited about the trip but cannot book straight away, what would you do? The average Trailfinders salary ranges from approximately 30,804 per year for a Travel Consultant to 30,804 per year for a Travel Consultant. I interviewed at Trailfinders in Jan 2022. Poor form. This rating has decreased by -15% over the last 12 months. Trailfinders has a multi-step interview process, beginning with submitting your CV, completing a short aptitude test and then a couple interviews, the last one being in person at the travel centre I would be working at and finishing with a written test. Getting a day off or swapping shifts should be easy - if the majority of companies can manage it, so can Trailfinders. Tell me about yourself, why did you apply for this job? 55 %. 59% of employees think that Trailfinders has a positive business outlook. Was very thorough. We opened the doors to our 42nd travel centre this week. An example of when I provided a high standard of service to a customer. The process took 2 weeks. I interviewed at Trailfinders (Belfast, Northern Ireland) in May 2022. In return we offer a friendly working environment as well as brilliant travel perks, excellent career opportunities and one of the industrys best remuneration packages. Trailfinders employees attributed a compensation and benefits rating of 3.5/5 stars to their company. The process took 3 weeks. The person due to interview me did not turn up. Trailfinders recruits people regularly in their organization. WORKING FOR TRAILFINDERS At Trailfinders our aim is To exceed the expectations of our clients, colleagues and suppliers. Second, a "Mental Agility Test"- 15 minutes of math and word puzzles. I applied online. Join the Trailfinders team See Our Latest Jobs 4.0 Current Employee, more than 3 years Worldwide Travel Consultant 17 Apr 2019 - Worldwide Travel Consultant in Bournemouth, England Recommend CEO Approval Business Outlook Pros What I like most about Trailfinders, is that if you are committed, you will be rewarded. Gooley was named Entrepreneur of the Year in the Consumer Services category at the inaugural EY National Entrepreneur of the Year awards in December 1999. I interviewed at Trailfinders (Cork) in Jul 2022. Venue: 020 8998 7928 What we are looking for A passion for travel and a strong worldwide geographical awareness is needed. They are not authored by Glassdoor. Can you go through an instance when you had to use problem-solving skills? They are looking for multi-taskers with strong self-starter skills and the ability to work on your own initiative. Trailfinders is a British travel company in the United Kingdom and Ireland. .css-r1m4lw{background-color:#20262e;border-radius:50%;}.css-r1m4lw > svg > path{fill:#fff;}Add your salary. Employees also rated Trailfinders 2.3 out of 5 for work life balance, 2.9 for culture and values and 3.5 for career opportunities. Extremely thorough. There is a Trailfinders Widows Club so that carers/parents can support each other. Tried to make more complex than needed to be with different sections of the interview which they didnt need to do. The incentive rewards and remuneration are less clear and reliable at management level but when they are good, they are good, and as in most, if not all sales jobs the top sellers will often earn more than management. Work for Trailfinders screen_share Book a Virtual Appointment Speak to a Travel Expert We believe booking online is no substitute for one-on-one service. The process was not protracted and each stage was organised very quickly. If a customer seems very excited about the trip but cannot book straight away, what would you do? This is not an easy job, You work hard here and days are often long and full on. Are you motivated by money and/or meeting targets? 30274R. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The process took 4 weeks. Boo! Competitors:Audley Travel, Flight Centre Travel GroupCreate Comparison. Be the first to find this interview helpful. I applied online. Ealing Top tips and travel inspiration from the Trailfinders team YOUR TRAVEL PLANS ALWAYS TO HAND, ANYWHERE, ANYTIME - YOUR ESSENTIAL TRAVEL COMPANION Our free Viewtrail App stores your essential travel information in one secure place, ensuring we are with you from start to finish. You would be working for an award winning company, continually recognised by readers of The Guardian and Observer, WHICH?, The Times and Sunday Times, The Telegraph and the Cruise Industry in their annual awards. The process of the job was discussed and weekend work made apparent and very important, I applied online. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. View Jobs at Trailfinders Trailfinders Overview Website: www.trailfinders.com Headquarters: London, United Kingdom Size: 1001 to 5000 Employees Founded: 1970 Type: Company - Private Industry: Travel Agencies Revenue: Unknown / Non-Applicable Competitors: Audley Travel, Flight Centre Travel Group Create Comparison Trailfinders Reviews 3.2 54 % Second, a "Mental Agility Test"- 15 minutes of math and word puzzles. Interview Questions. It was a pleasure to go through the process with them. For any questions or queries relating to the role, please email Joe Burley on: joe.burley@etprm.com. Had a work sheet exam style to calculate flight taxes and costs. [4] In 1979 the company became the first travel organiser to be IATA-licensed and to be granted an ATOL licence by the Civil Aviation Authority. We are actively recruiting for travel consultants to join our teams throughout the UK and Ireland as well as a Senior Creative Designer and various support roles at head office in Kensington, London. The hours are long but then you are working in a retail environment so that is par for the course. What is it really like to work at Trailfinders? Trailfinders Email Format. We now employ over 1,100 people throughout our 44 travel centres. Responsibility for monitoring and evaluation of relevant programmes. Trailfinders definitely has an employee retention issue. I interviewed at Trailfinders (Glasgow, Scotland) in Sep 2021. Like all jobs, its not for everyone, but you will definitely gain the best training and travel industry knowledge which served me well when I decided to move on.
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