Please note that whilst we are able to take requests for specific dietary requirements and take note of food intolerances, this is confined to the Main Dining Room on each ship. flight cancellation and rebooking fees, administrative fees or other charges or costs deriving from such transfer, both you and the other party shall be jointly liable to pay those fees, charges or costs. 2. Please note that the upgrade package may differ from the upgrade package offered by the airline. When this information is provided at the time of booking or subsequently, it is subject to change (including the substitution of non-scheduled flights for scheduled air services and/or re-routing of air travel due to scheduled air services being withdrawn or changed or being unavailable). We would also like to store and use your personal details for future marketing purposes, (for example sending you a brochure or details of a promotion). There is an exception for Celebrity Xpedition Class (I don't know what that is). Answer 1 of 8: We are sailing to Alaska 11th May with Celebrity Cruises. All flights are also subject to the following conditions: All flights are subject to availability and the conditions of carriage of the applicable airline which may be viewed on the airlines dedicated website or are available on request. If you have booked via a travel agent, please speak to your travel agent so that the funds can be transferred to us, so you can then complete your online check-in. After that point, your agent will hold the monies on our behalf until they are paid to us. Occasionally we may also be forced to cancel a U.S. back to back cruise due to local legal restrictions preventing us from allowing you to travel on this basis but will endeavour to advise you promptly after making such a booking if this is necessary (see Frequently Asked Questions, What about Consecutive Cruises?). Celebrity Cruises introduces DineAware. For the purposes of this policy, any cruise that has 3 or more days consecutive at sea will require infants to be 12 months old on the first day of the cruise/Cruisetour. It is a central source of information for Celebrity Cruises, which provides you with tools to market and sell cruises with ease and professionalism. Each ship offers contemporary and elegant public areas featuring high-end artwork, sophisticated modern dcor, spacious staterooms and innovative suites. Please note that parent(s)/legal guardian travelling with a child who has a different surname to the parent(s)/legal guardian, will be required to produce official proof such as a full birth certificate/wedding certificate/divorce papers to prove that they are the parent(s)/legal guardian of the children concerned. If you purchase one of our standard fly/cruise packages, build your own package via our website or purchase simply a cruise only holiday from us, you have the peace of mind in knowing that we shall have responsibility for the cruise element and all other aspects of your holiday that we have organised for you. Please refer to section 1.11 when making a significant amendment within 69 days of your departure date, as your booking variation may be treated as a cancellation of your original booking and cancellation charges will apply. It is our guests responsibility to remove all of their belongings from their stateroom when they depart their cruise. Much like Carnival Cruise, Disney Cruises offers a baggage allowance of 22kg (50lbs) per person. Providing this information online and prior to your cruise will significantly speed up your check-in process and will be able to board the ship sooner and avoid delays and queues at the cruise terminal. There are two options available for you at the top. If a special request can only be met at an additional cost, except where contrary to the requirements of applicable law, that cost will either be invoiced prior to departure or will be payable locally. Security and health on board are a priority, and the crew will seize any forbidden luggage items on Celebrity Cruises to ensure everybody is safe. Alternatively, where you have specifically booked online, you may choose to take advantage of the EU Online Dispute Resolution Service, full details of which are available at http://ec.europa.eu/odr. The classic beverage package is $55 (up from $49). Please email airsupportuk@celebritycruises.com. Celebrity Cruises will not be responsible for any costs, expenses or losses suffered as a result either by the minor affected, the person(s) paying for their cruise (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the holiday as a result of the failure to produce a letter of authorisation as set out above. Individual staterooms may only be occupied solely by minors where such staterooms are adjacent (directly next door or opposite) to the stateroom of the parent or Legal Guardian of the minor. For flight inclusive bookings, all monies paid to such authorised agents for your holiday with us will be held on our behalf until they are paid to us or refunded to you. Such promotional GTY categories are defined as follows: XC - Concierge Class balcony stateroom. Luggage allowance; Mapped places of interest - restaurants, shops, stations.plus route guidance . You may book a Celebrity Cruises cruise-only holiday in conjunction with other services (such as flights, on shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book. You may then be left at any port or place at which the ship calls without us incurring any liability. In order to process your booking, we need to collect certain personal details from you. Except where expressly permitted by the Data Protection Act 1998 or the General Data Protection Regulation (as applicable) and any associated legislation, we will only deal with the personal details you give us as set out above unless you agree otherwise. By AZMembergs, July 4, 2008 in Celebrity Cruises. ; Elite Plus (750 to 2,999 points). Whilst we will endeavour to assist you, we cannot guarantee we will be able to meet any such request. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. A Guest Conduct Policy warning will be issued, and guests may be subject to disembarkation at their own expense for onboard drone usage. Baggage Protection. The biggest Celebrity ship, Celebrity Beyond, measures around 141,000 tons. However, generally a standard fly/cruise package price includes the following: full board accommodation and entertainment* on board ship; drinks, wifi and tips, return international flights and connecting flights (where applicable); UK departure tax; port and airport transfers to and from the ship and the provision of representatives at some overseas arrival airports on standard departure dates and all relevant taxes excluding those set out below. A significant change is a change to your confirmed holiday, which we can reasonably expect will have a significant effect on it. If you book a fly cruise package holiday with us directly via our UK website, we shall provide you with a Confirmation Invoice and ATOL Certificate (Package) via email as soon as you have booked. Examples of significant and minor (defined below) changes are as follows: Significant change: Examples include a cruise itinerary change from two days port of calls to two days at sea instead; a change in UK departure airport (excluding changes between local airports) and a change in the time of your outbound flight by more than 12 hours on a 14 night holiday. A maximum of 90 kg (200lbs) per passenger and room. Unless otherwise agreed, the price does not include non-UK departure taxes or airport improvement tax (on some itineraries this will have to be paid locally); shore excursions and personal expenses (for example, onboard drinks, laundry charges, health and beauty treatments, hairdressing, telephone calls, etc. Please tell us about any special needs you may have so we can advise you of the suitability of the selected holiday. The time limits for notifying any loss, delay or damage, are as follows: Any damage or delay, which is apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) before or, at latest, at the time of departure from the ship or, for other services, whilst using or at the end of using those services. 2.7 Are there any formal health requirements? Please note that any amendment or transfer fees will also be charged when a booking is cancelled. Regrettably, no. Cruise only guests who have made their own arrangements will need to contact their travel provider for assistance. If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. Under age 18 must be accompanied by a parent or adult. When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the transport provider or hotelier for the complaint or claim in question. ; Zenith (3,000 points or more). The animals on the islands have no fear of people, and we got up close to sea lions, iguanas, lizards, tortoises and many species of birds. If you are interested in upgrading your flight to a destination featured in this brochure, please notify your Personal Cruise Specialist at the time of booking and we will provide details at that time or your request will be passed on to the Air Sea department. The travel organisers own booking conditions will apply to your contract. Such disclosure of personal details will only be made if permitted by the Data Protection Act 2018 or General Data Protection Regulation (as applicable) and any associated legislation. Luggage tags will be available at the pier for guests who prefer to use this service at the terminal prior to boarding. NLH Arizona. Full details will be provided at the time of booking. Please always check your confirmation invoice on receipt to ensure it includes all relevant details. there is NO free luggage allowance!) Luggage Valet is a service offered to help make your return travels as carefree as your cruise. Accordingly, we cannot guarantee that shore excursions are available generally or for guests with disabilities please contact us or your travel agent for information on specific excursions. Where applicable, please also provide wheelchair/scooter dimensions, weight and battery type. Please note that any sensitive personal information you provide to us will be treated in the strictest confidence. If any surcharge is greater than 8% of the cost of your holiday (excluding any amendment charges) and we advise you in writing no later than 20 days prior to the start of your holiday, you will be entitled to choose one of options (a), (b) and (c) as set out in section 5.5 below. We reserve the right to make a fuel surcharge when making a booking, to reflect the cost of fuel or other power sources. Guests assume full responsibility for understanding all local authority rules related to drone usage and for obtaining any required permissions for drone operations. We will do so as soon as we become aware of the error. Celebrity Cruises ; Veuhling Airlines/ Luggage Restrictions? The travel organisers own Booking Conditions will apply to your contract (with the exception of section 5.13 (c). Your table number will be confirmed in your stateroom at the start of your cruise. Please note, if you are taking consecutive cruises there may be some duplication with regard to onboard programmes, meals and entertainment. I understand there could be up to 4 "formal" nights on our cruise, guessing they will be on the only 4 sea days on the trip. Should you wish to make any changes to your confirmed holiday, you must notify us in writing as soon as possible. We cruised on Celebrity Equinox out of Fort Lauderdale last year and loved it. 12 hours on a 14 night holiday. Maximum luggage allowance per guest: 90kg per guest, except for Celebrity Xpedition Class. Please note any changes you make to your booking may result in a change in price explained in section 1.11 below. If you wish to travel on a particular carrier, flight routing, if your departure and/or arrival date differ from the standard flight inclusive package, a Custom air fee of 20 per person may be payable along with any additional costs and charges incurred by us or imposed by the airlines. force majeure as defined in section 5.10. In some cases, these could be the full cost of the ticket. All luggage allowances are subject to variation by the airline concerned and you may be charged additional costs by the airline for excess luggage. By using, participating in, engaging, or booking a shore excursion you accept these risks and agree that Celebrity Cruises, Carrier, its employees, directors, agents, contractors and third party operators are not liable to any claim you, your dependents or legal representatives (except where we have been negligence) for, breach of contract or statute or statutory duty resulting in personal injury or death, any direct/indirect or consequential loss or damage including without limitation of financial loss (such as loss of profits or use of capital or revenue or otherwise),or for any punitive, exemplary, special or incidental loss or damage whether such liability arises in contract, tort , equity, from its supply of the shore excursions. Alternatively and to stay up to date on the latest visa requirements, please go to: https://www.gov.uk/travel-abroad Please note: that the above visa advice is for UK passport holders only. These groups may take place on the dates when you are sailing with us. Following the Celebrity Cruises luggage allowance rules, wheelchairs, baby carriages and strollers are allowed on board. From time to time we may be required to collect personal information relating to you and your party to pass on to the U.S. Immigration Authorities, equivalent government bodies in other countries and air carriers. We strongly recommend that you check with the airline for confirmation of your baggage allowance as in some instances, baggage allowance can be limited to as little as 15kg. These Booking Conditions are governed by the laws of England and Wales, and any claims or disputes must be resolved by alternative dispute resolution or under the laws and exclusive jurisdiction of the Courts of England and Wales. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you.) Fly/cruise package pricing is based on the lowest fares available at the time of going to print from a UK departure airport (which may be a regional airports and/or indirect flights). Please see the onboard sales consultant for full details. The current maximum limits that apply under the Athens Convention in the event of our liability for death or personal injury caused by a shipping incident is 250,000 SDRs (approximately 237,000) unless such is caused by an act of war, natural phenomenon, civil war, terrorism or any other exception set out in the Athens Convention. To ensure a healthy sailing, we may also request that guests who arrive at check in and are showing symptoms of gastrointestinal type illness or other illnesses that spread easily from person to person, may be asked following consultation with our medical staff to reschedule their cruise. To ensure a healthy sailing, we request that guests complete a questionnaire at check-in to confirm if they are suffering from or showing symptoms of gastrointestinal type illness or other illnesses that spread easily from person to person. Restrictions apply and this policy is subject to change without notice. Accordingly, we cannot guarantee that tenders are available or even suitable for guests generally or whether they are available and suitable for guests with disabilities or reduced mobility. In the case of unchecked luggage including personal items, we and the airline will only be liable if the damage resulted from the airlines fault or that of its employees or agents.
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