There is no more additional stock of this item, Personal Information Enter the product ID without spaces and press the check box. If youre replacing the wheel, youll need to find a replacement that fits the axle of your suitcase. When you purchase a Samsonite product, If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. warranty repairs. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. Canada: 1-866-821-4515 Our warranty is intended to give you specific legal rights. https://www.supportandgo.com/ServiceInfo/ServicePointLocation. WebDiscover the latest Samsonite travel luggage. Please turn it on so that you can experience the full capabilities of this site. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. The Service Center will determine whether or not the problem is covered by Samsonites warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). ext 237 (French Calls) TravelPander.Com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Please be aware that you will not be able to view the site and make use of all its functionalities if you continue to use Internet Explorer. All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. See Privacy Policy Samsonite customer service is renowned for its excellent support. With a little bit of effort, you can easily fix a broken suitcase wheel. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage can always stay by your side. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. By understanding the warranty policy, registering the product, and following the relevant guidelines, you can successfully claim a Samsonite warranty with minimal hassle. Improper or incorrectly performed maintenance or repairs void this warranty. Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your If no repair center is close to your location, you can ship the luggage to an authorized repair center for assessment and repair. Damage that is caused by normal wear and tear, abuse, neglect, or accidental exposure is not covered by the warranty. However, if the wheel is severely damaged, youll need to replace it. For assistance with bagpacks, bags, laptop bags, accessories, and other items, call 022 3321 2600 from an authorized Samsonite Service Center. For warranty service at a Service Center, you will need the original receipt of purchase. Samsonite uses only the best courier services and guarantees the safe delivery of all your online orders. WebSamsonite Warranty. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Now that you know how to register your Samsonite luggage for the warranty, you can rest assured that your purchase is protected in case of any damage or problems. Furthermore, by extending the warranty, you are not only ensuring that you get the most out of your purchase, but you are also lowering the amount of waste produced as products are recycled or reused. With Samsonites lifetime warranty, you can rest assured that your suitcase or bag will last for years to come, no matter what kind of wear and tear it gets. Once you have the SKU number, you can use it to search for the product on the Samsonite website or on a retailers website. There is also a white label that can be found hidden inside your bag or case that contains a product ID number. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. The subscription may be disabled. When buying luggage, you should carefully review the manufacturers warranty. Previous. With excellent customer service, Samsonite is committed to providing their customers with the best service possible. If the zipper is broken, you can replace it with a new one. It is not always necessary to use it. Finally, keep a copy of your purchase receipt with you at all times. If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. This means that Tumi will cover all repair costs, including shipping, even if Here are some tips on how to repair luggage: The Samsonite warranty lasts for three years from the date of purchase. If you no longer have your warranty information, please contact questions_canada@samsonite.com with pictures of your product. Once the wheel is removed, youll need to assess the damage. Phone number (required for parcel deliveries) *. Are you sure you want to remove the following product from the cart? You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Timeweb - , , . REACH addresses the production and use of chemical substances, and their potential impacts on both human health and the environment. Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. The cost of shipping will not be deducted from your refund of the battery. Manufacturing specifications are subject to change without notice. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. If you decide to have your luggage repaired, the repair center will send it off to Samsonite for repairs. Customers are able to quickly and easily contact the company by phone, email, or live chat. Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. Forgot your password? If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. WebPostal Code (Please use your local format) * City *. WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. To the extent permitted by applicable law, any implied warranties are hereby excluded. If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. Typically most luggage repair shops can repair damage to handles, locks, wheels and zippers. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. Postal Code (Please use your local format) *. N461919. 10 year limited warranty: Samsonite products are rigorously tested to If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. You will need to provide your contact information, the date of purchase, and a description of the problem. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Consequently, if a problem occurs with this If you have recently purchased a Samsonite suitcase, you may be wondering how to go about registering your purchase for the warranty. The warranty covers any defects in materials or workmanship. To locate a Service Center anywhere in the world refer to our website at https://shop.samsonite.com/ or call: Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. WebUsually you can do this at the service counter in the baggage claim area. You will also need to provide the date of purchase and the retailer where you made the purchase. arrival, if possible, before clearing customs. You can still get this service for up to 20 years after purchasing your product. You can also email them at info@samsonite.com, or fill out a form on their website under the Contact Us section. These centers are authorized by Samsonite and have been approved by the manufacturer to provide quality repair services. by Johan Jokich | Jan 12, 2023 | Luggage Brands. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order WebShop Neverending Tote 15.6' Deep Black in the official Samsonite online store. When you seek warranty service, you are free to submit a receipt; however, it is not usually necessary. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Go to the Samsonite website and create an account. Go to the Samsonite website and create an account. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Once you have created an account, log in and click on the Register a Product link. They should be able to help you out. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. The warranty provided for herein applies only to the first purchaser or If you are looking to check your warranty, you can do so by going to their website and searching for the product you purchased. Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. Our warranty is intended to give you specific legal rights. You can call 1-800-265-4933 from 9 a.m. to 4 p.m. For warranty service at a Service Centre, you will need the duly completed warranty certificate or ext 237 (French Calls) Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Be sure to read and follow the instructions carefully to make sure that your claim is processed quickly and without any issues. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. The Samsonite luggage warranty covers any manufacturing defects in your Samsonite luggage for the lifetime of the product. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. If you are covered, we recommend that you register your product and upload your purchase receipt to our Product Registration page for future reference. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of three years starting from the date this Product was purchased. Manufacturing specifications are subject to change without notice. Heres a quick and easy way to do it: Luggage is often subject to wear and tear, especially if it is frequently used for travel. Visit our corporate site for more information. This warranty is intended to give you specific legal rights. But as with any other products, it is not indestructible. Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. * See This is especially true for products that have limited manufacturer warranty coverage, such as household items. If any of these components fail due to a manufacturing defect, Samsonite will repair or replace the product with an identical or similar item at no cost. Samsonite is well-known for its high-quality, long-lasting suitcases. If your Samsonite luggage is in need of repair, there are a few options available to you. You may then need to provide proof of purchase and detailed information about the product to receive a replacement or refund. The subscription may be disabled. of amount of the new product or if similar product is not available. With this quick guide, youll be back on the road in no time. Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. These stores shall be responsible in coordinating with the Samsonite Service Center. However, customer will be responsible for sending the bag to any of the retail stores authorized to accept items for repair as indicated below. This number can usually be found on the products tag or label. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. The label should have your Samsonite model number printed on it. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282 Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order Also, The product ID for your bag is a combination of numbers and letters, and can be found on the warranty card or QR-code label that comes with your Samsonite. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, the Product or its contents, breakage or entry by airline or airport personnel or governmental Refer to the Warranty information included in your case to determine the length of time Copyright 2023 Samsonite IP Holdings S.r.l. original receipt of purchase. . WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. Other damage not covered under the warranty includes that caused by transportation of unusual items, accidents, solvents or acids, as well as exposure to extreme temperature or water. Quality Assurance With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. So, does samsonite luggage have a lifetime warranty? Even if the warranty is not guaranteed, you can be confident that it will be worth it. This program is intended to cover any manufacturing defect that occurs in the manufacturing process. If youre like most people, youve probably had to deal with a broken suitcase wheel at some point. Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. Collection Statement. Shop online at Samsonite.com. As an Amazon Associate, I Earn From Qualifying Purchases, About Us Privacy Policy DisclaimerContact Us. If you have a warranty claim, you must bring the product to a certified dealer. List of repair drop-off points: Click here. Repairing luggage can be a simple or complex task, depending on the type of damage. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. Read and agree to the terms and conditions of the Samsonite warranty. For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. It is important that Customers inspect their luggage after it has been handled by an airline company or any transit company. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. gift recipient of the Product. submit a claim to the transit company (which is insured against damaging your product) at the place of Does tumi luggage have a lifetime warranty? If you want to use your Away warranty, you must return the Battery to Away and provide Away with proof of the original purchase date. This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. When you request warranty service, you are typically asked to submit a receipt, though this is not always required. Mexico: (01800) 904 89 00 This is a question that many people ask when they are looking for a new suitcase. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. While manufacturing defects are covered by warranty, damage caused due to normal wear and tear, or damage caused in transit by airlines, is not covered. WebGeneral Warranty Info. authorities. WebWARRANTY TERMS AND CONDITIONS. ext 220 (English Calls) WebLuggage equipped with TSA locks is required for all customers travelling to the US, as using TSA locks allows your luggage to be unlocked and inspected by security authorities The warranty provided herein is limited to the value of the Product. If the wheels are broken, you can replace them with new ones. If damaged in transit, There are additional conditions explained in the warranty booklet for Samsonite products. Manufacturing specifications are subject to change without notice. All rights In this article, we will provide you with all the information you need to know about Samsonite luggage and its warranty. ET Monday through Friday, or visit our website at www.smiennaiteservice.com. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. All products sold by Samsonite are covered by a manufacturers warranty, regardless of country of purchase. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. The customer service team is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently. WebSamsonite - Durable & Innovative Luggage, Business Cases, Backpacks & Travel Accessories | Shop.Samsonite.com Previous Free Shipping Over $150 see details 20% Off When selecting warranty service, you are generally encouraged to submit a receipt, though this is not always required. Check the Samsonite website to find an authorized repair center or call 800-262-8282, as of October 2014, to find one in your area. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for warranty repairs. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. City *. This is usually located on the bottom of the suitcase. Improper or incorrectly performed maintenance or repairs void this warranty. Copyright 2023 Samsonite IP Holdings S.AR.L. Click the Submit button to complete the registration process. Samsonite offers a wide range of warranties on their products, ranging from 10 years to a lifetime warranty. * Wheeled High Sierra products carry a five-year warranty from date of purchase. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of High Sierra products are warranted to the original owner for the lifetime of the product against defects in materials or workmanship under normal recreational use. Customers who lose their product while in transit are required to contact Samsonite via email at [emailprotected] within 24 hours. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your Please do not send your Product directly to Samsonite, as this will only delay the repair. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced.
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